Product FAQ

Have a question about the accelerator product or how it will benefit you while using the Internet? Read on, we have the answers for you!

1. Overview of I-Speed Web Accelerator

  1. Will I-Speed Web Accelerator speed up everything I do on the web?

  2. How fast is I-Speed Web Accelerator?

  3. What other features does I-Speed Web Accelerator offer?

  4. How does I-Speed Web Accelerator work?

  5. Will I benefit from using I-Speed Web Accelerator?

  6. What types of content does I-Speed Web Accelerator speed up?

2. Using Other Web Browsers:

  1. Can I use I-Speed Web Accelerator with Netscape Navigator or Mozilla?

  2. Can I use I-Speed Web Accelerator with other browsers such as Opera?

3. Product Details

  1. How do I use Internet Explorer with I-Speed Web Accelerator?

  2. Where can I get product information on how to use I-Speed Web Accelerator?

  3. Where do I go if I have problems with I-Speed Web Accelerator?

  4. Does I-Speed Web Accelerator speed up email?

  5. Does I-Speed Web Accelerator speed up my secure (HTTPS) transactions such as my web banking?

  6. What operating systems or platforms can I-Speed Web Accelerator be installed on?

  7. What system requirements are necessary to use I-Speed Web Accelerator?


1. Overview of I-Speed Web Accelerator

  1. Will I-Speed Web Accelerator speed up everything I do on the web?

    I-Speed Web Accelerator accelerates certain text and graphics on web pages. With I-Speed Web Accelerator you will notice a significantly faster experience when you visit web sites, send and receive your e-mail, and perform many other Web-based activities. I-Speed Web Accelerator will not currently accelerate file downloads such as music files, or streaming video or audio media.

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  2. How fast is I-Speed Web Accelerator?

    The exact amount of acceleration can vary but with I-Speed Web Accelerator you will notice a significantly faster experience when you visit web sites, send and receive email, and perform many other web-based activities.

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  3. What other features does I-Speed Web Accelerator include?

    I-Speed Web Accelerator offers the following value-added service in addition to speeding up your web and email usage:

    • Pop-Up Blocker - block annoying pop-up advertisements while surfing!
    • Banner-Ad Blocking - Stop the ads, and surf faster!
    • Integrated Diagnostic Support Tool

    For detailed information about these features, please refer to the "User Guide" section.

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  4. How does I-Speed Web Accelerator work?

    I-Speed accelerates your Internet access through proprietary text and image compression, content caching and other network optimizations.

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  5. Will I benefit from using I-Speed Web Accelerator?

    If you have a slow Internet connection (such as a dial-up or wireless connection) with bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using I-Speed.

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  6. What types of content does I-Speed Web Accelerator speed up?

    I-Speed Web Accelerator significantly speeds up web page access.  To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets.  Proprietary image compression is applied to gif images, jpeg images and Flash content.

    I-Speed also accelerates email traffic (POP3 and SMTP)using lossless compression.

    I-Speed does NOT speed up file downloads (over FTP or file sharing programs), streaming audio/video and HTTPS (secure web sites).

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2. Using Other Web Browsers:

  1. Can I use I-Speed Web Accelerator with Netscape Navigator or Mozilla?

    Start Netscape Navigator and browse as you normally would. I-Speed Web Accelerator is launched automatically every time Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.

    If you encounter problems when you use our I-Speed Web Accelerator with Netscape, please visit the "Troubleshooting" section.

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  2. Can I use I-Speed Web Accelerator with other browsers such as Opera?

    Yes. I-Speed Web Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "localhost" or "127.0.0.1" and the port number to be "5400" (without quotes). Please refer to the "Troubleshooting" section for detailed information.

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3. Product Details:

  1. How do I use Internet Explorer with I-Speed Web Accelerator?

    Start Internet Explorer and browse as you normally would. I-Speed Web Accelerator is launched automatically every time Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.

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  2. Where can I get product information on how to use I-Speed Web Accelerator?

    Please visit the "User Guide" section for detailed information on using the product and discovering its useful features.

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  3. Where do I go if I have problems with I-Speed Web Accelerator?

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  4. Does I-Speed Web Accelerator speed up email?

    Yes. I-Speed Web Accelerator can reduce the amount of time it takes to send and receive email. I-Speed Web Accelerator accelerates email transparently without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/SMTP client, including Outlook Express, Eudora, Pegasus, Opera Mail, Mozilla Mail, and Netscape Mail. Email acceleration is disabled by default.

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  5. Does I-Speed Web Accelerator speed up my secure (HTTPS) transactions such as my web-banking?

    I-Speed Web Accelerator does not accelerate secure transactions. Secure web sites will continue to work by bypassing the acceleration component.

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  6. What operating systems or platforms can I-Speed Web Accelerator be installed on?

    Windows Operating Systems:

    • Windows 95b with Winsock2
    • Windows 98
    • Windows 98SE
    • Windows Millennium Edition (Windows ME)
    • Windows NT 4.0 Service Pack 6
    • Windows 2000
    • Windows XP
    • Windows Vista
    • Pentium 200MHz (or equivalent)
    • 64MB RAM
    • at least 5MB of hard-drive space.

    Web Browser:

    • Internet Explorer 5.0 (or later)
    • Netscape 6.0 (or later)

    Macintosh Operating System:

    • OS X 10.2 or later
    • PowerPC G3 processor at 333MHz
    • 128MB RAM
    • 6MB of hard drive space.

    Web Browser:

    • Safari 1.0 or later

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  7. What system requirements are necessary to use I-Speed Web Accelerator?

    The recommended system requirements are a Pentium PC 200MHz with 64MB of RAM and at least 5 MB of hard-disk space.
    On a Macintosh computer a PowerPC G3 processor with OS X 10.2 (or later) with 333Mhz and 128MB RAM and 6MB of hard drive space is the minimum requirement.

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