Dial-Up Networking Dialog Box Prompts 
for Domain Name

Symptoms:

When you attempt to establish a Dial-Up Networking connection with another Windows computer, you may receive a User Logon dialog box in which you are prompted for a user name, a password, and a domain name.

NOTE:  In the Novell environment, the domain name prompt is replaced with a preferred server prompt.

When you click OK, you may receive the following message:

"The computer you have dialed in to has denied access because the username and/or password is invalid on the domain."

After receiving this message, the connection is terminated.

Cause:

The user name, password, domain name or preferred server name you are using is incorrect, or the password cache files have become damaged.

Resolution:

Most likely, with this error occurring, you will need to check your username and password.  To do this:

Try connecting again.  If you continue to get the same error message, contact the office at 884-5488 to verify your username and password or try the following:



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