CVC Internet Help Guide

Windows Millennium with Outlook Express
Configurations for CVC Internet, LLC

Please Note: These instructions are for users
who have experience setting up software programs.
 

If you notice a difference in setup windows, please take the general 
information listed below and apply them in the appropriate windows.

********************************************************************

DO NOT MAKE ANY OF THESE CHANGES, 
WITHOUT YOUR WINDOWS OPERATING SYSTEM CD/DISKS

*******************************************************************


- Step 1 - Dialup Networking -


1.) When you turn on your computer system, Windows will load a main screen (the desktop). On the main desktop, double-click on the My Computer icon.

2.) In the My Computer window, double-click on the Control Panel icon.

My Computer - Double Click Control Panel


3.) In the Control Panel window, double-click on Dial Up Networking icon (sample window below).

Control Panel - Double Click on Dial Up Networking


4.) In the Dial-Up Networking window, double-click on the Make New Connection icon
(sample window below).

Dial Up Networking - Double Click Make New Connection


5.) This will bring up a Make New Connection screen that contains two fields.
Insert the following information:


Make New Connection - Type in CVC Internet Digital


6.) Click on the Configure button under the modem field and lower your modem speed from 115200 to 57600.  Click OK to return to the Make New Connection window. (sample screen below)

Modem Properties -  Lower modem speed to 57600


7.) In the Make New Connection window, click Next to continue.

 


8.) The next screen will list the following fields, enter :

Enter in the Dial Up Number of 850-3904


9.) The next screen will indicate, you have successfully created a Dial-up Networking connection called CVC Internet Digital.  Down at the bottom of the screen, click on the Finish button (sample screen below).

Completed Setup for Dialer - Click Finish to Continue


10.) To create your second dialer, in the Dial Up Networking window, double click on Make New Connection.


11.) This will bring up a Make New Connection screen that contains two fields.
Insert the following information:


12.) Click on the Configure button under the modem field and lower your modem speed from 115200 to 57600.  Click OK to return to the Make New Connection window. (sample screen below)

Modem Properties -  Lower modem speed to 57600


13.) In the Make New Connection window, click Next to continue.


14.) The next screen will list the following fields, enter :


15.) The next screen will indicate, you have successfully created a Dial-up Networking connection called CVC Internet Analog.  Down at the bottom of the screen, click on the Finish button (sample screen below).


16.) You should now have two CVC Internet icons (one for Analog and one for Digital that look like two computers with CVC Internet underneath) located in the Dial-up Networking window. Single right click on the first CVC Internet iconand click on Create Shortcut.  There will be a window stating "Windows can not create a shortcut here.  Do you want to place the shortcut on the desktop instead?" Click Yes. Repeat this with the other dialer.


17.) In the Dial Up Networking window, single-right-click on the first CVC Internet icon and select Properties.


18.) In the CVC Internet Properties window, General Screen, check the following:

    a.) Area Code: should be blank.
   
b.) Telephone Number: should show your 850-3904
   
      (make sure there is no 1 in front of the phone number).
    c.) Country Code: should show United States of America (1)
    d.) Use area code and Dial Properties: if you have this option
         make sure there is a check mark beside this option
.


19.) At the top of Properties window, General screen, click on the Networking tab.



20.) In the TCP/IP screen, select the following items:

Make sure these options are the ONLY items selected in this screen, then click OK

(sample screen below)

CVC Internet Properties - TCP/IP


21.) Click on the Dialing tab and make sure the following options are not checked:

Click OK to return to the Dial Up Networking window.  Repeat steps 17-21 to check the Properties of the Analog Dialer for the connection number of 883-1186.  After checking the second dialer, close the Dial Up Networking window to return to the Control Panel.



22.) To make sure the Windows Networking is set correctly, follow these steps:

***** DO NOT MAKE ANY OF THESE CHANGES WITHOUT 
YOUR WINDOWS OPERATING SYSTEM CD/DISKS! ******
(Disks are needed only if you need to install one of the following components.)

In the Control Panel window, double-click on the Network icon.


In the Network window, Configuration screen, the following items must be installed.
(sample window below)

a.) Client for Microsoft Networks
b.) Dial-Up Adapter
c.) TCP/IP

If the above items are installed, go to step 17

23.) If Client for Microsoft Networks is not installed, go to step 28a.
24.) If Dial-Up Adapter is not installed, go to step 29a.
25.) If TCP/IP is not installed, go to step 30a.

Network Configuration - Look for these components


26.) Highlight the Dial-Up Adapter, click on Properties, then click on Bindings. 

27.) Make sure only TCP/IP is checked, uncheck any other Protocol listed,
then click OK.  This will take you back to the Network window, at the bottom of this window click on the OK button. 

Once you are back in the Control Panel window, click on the X at the top right-hand corner of the window (this close the window). And to get back to the desktop, click on the X at the top right-hand corner of the My Computer window. 

To finish the dialer setup, refer to Step 20.


Dial Up Adapter Properties - Check mark by TCP/IP


28a.) Click on Add, highlight Client then click on Add again
(sample screen below).

Selecting Network Components

 

28b.) Highlight Microsoft (in the Manufacturers window), then Client for 
Microsoft Networks
(in the Network Clients window), and click OK 
(sample screen below).

Return to step 17.

 Select Network Client


29a.) Click on Add, highlight Adapter and click on Add again
(sample screen below).

Select Network Adapter

 

29b.) Highlight Microsoft (in the Manufacturers window), then 
highlight Dial-Up Adapter
(in the Network Adapters window), and click OK
(sample screen below).

Return to step 17.

Selecting Network Adapters


30a.) Click on Add, highlight Protocol and click on Add again
(sample screen below).

Select Network Protocol

 

30b.) Highlight Microsoft (in the Manufacturers window), then highlight TCP/IP 
(in the Network Protocols window), and click OK, then return to step 17.

Select Network Protocol


- Step 2 - Browser Configurations -


1.) On the desktop (computer's main screen), double-click on the My Computer icon.

2.) In the My Computer window, double click on the Control Panel icon.

3.) In the Control Panel window, double click the Internet Options icon.

4.) In the Internet Properties screen, select the General tab.

In the General tab screen, Home Page section, Address box: enter http://www.cvc.net.
At the bottom of the Internet Properties window, click on the Apply button.


(sample screen below)

Internet Properties - making CVC Internet your Homepage


5.) At the top of the Internet Properties window, click on the Privacy tab.  In the Privacy screen, click on the Advanced button.


6.) In the Advanced screen, select:

Click OK at the bottom of the Advanced screen.  Click Apply at the bottom of the Privacy screen.


7.) Go to the top of the Internet Properties window, and click on the Connection tab.


8.) In the Connection screen, click on the bullet beside Always dial my default connection. To continue setup, click on the Settings button.

(sample screen below)

Internet Properties - Connection Window


9.) In the Settings screen at the bottom of the screen, enter the following items:

(sample screen below)

Internet Properties - Dial Up Settings - Username & Password


- Step 3 - Mail Configurations -


1.) Double-click the Outlook Express icon on your desktop.

2.) If a Connection Wizard or a Connect To Window appear, cancel it.

3.) Click on the Tool Menu (at the top of the Outlook Express window),
and select Accounts (see sample screen below).

Outlook Express Setup - Click on Tools to begin


4.) In the Internet Accounts screen, click on the Mail Tab.

5.) If you have a existing account listed in the Mail window, highlight it with a single
left mouse click
, then click the Remove button. When a window appears asking
you if you want to remove the account, click Yes.

6.) Next, click the Add button (on the right-hand side of the Internet Accounts window), and select Mail (see sample window below).

Internet Accounts window - Click on Add & select Mail


7.) In the next window, enter in your real name in the Display name box, then
click on the Next button
(at the bottom of the screen, sample window below).

Display Name - Enter your Real Name or Business Name


8.) In the next screen, enter in your e-mail address (in lowercase characters), then click on
the Next button
(at the bottom of the screen, sample window below).

Internet Connection Internet E-mail Address


9.) In the next window, complete in the following (see sample window below):

Click on the Next button (on the bottom of the screen).

Internet Connection Mail Server Names


10.) In the next screen, Internet Mail Logon, complete the following:

Click on the Next button (at the bottom of the screen).

(sample screen below)

Internet Mail Logon 


11.) In the next window, click on the Finish button

Congratulations! Email is now setup!

Your done! For information on using e-mail or browsing the Internet, refer to the Help Menu 
located within the software program.


- Step 4 - Checking Your E-mail Properties -


1. At the top of the Outlook Express window, click on the "Tools" menu and select "Accounts".

Outlook Express Mail Settings, Step 1

 

 

 

 

 

 

 

 


2. At the top of the Internet Accounts screen, click on the "Mail" tab.  Click once on the mail account so it becomes highlighted, then click on the "Properties" button (right side of the screen, third button down).

Outlook Express Mail Settings, Step 2

 

 

 

 

 

 

 

 

 


3. In the Properties window, "General" screen, verify the following settings:

Outlook Express Mail Settings, Step 3

 

 

 

 

 

 

 

 

 

 

 

 

 


4. At the top of the Properties window, click on the "Servers" tab and verify the following settings:

 

 

 

 

 

 

 

 

 

 

 

 

 


5.) At the top of the Properties window, click on the "Connection" tab.  In the Connection screen, make sure "Always connect to this account" using is selected and that "CVC Internet" is showing in the white field below.

Connection Window - Always Connect Using CVC Internet

 

 

 

 

 

 

 

 

 

 

 

 

 


6. At the top of the Properties window, click on the "Security" tab.  In the Security screen, the only option that should be active, is the "Algorithm (3DES)".

Mail Security Settings

 

 

 

 

 

 

 

 

 

 

 

 

 


7.  At the top of the Properties window, click on the "Advanced" tab.  In the Advanced screen,
verify the following options:

In the section "Server Timeouts", move the arrow to: Long 5 minutes

In the section "Sending", Do Not select the option "Break apart messages larger than".

In the section "Delivery", Do Not select the option "Leave a copy of messages on server". 

Mail Properties Advanced -  Make sure to unmark "Leave Copy On Server"

 

 

 

 

 

 

 

 

 

 

 

 

 


8. At the bottom of the Properties window, click on the "Apply" button, then click on the "OK" button


9. In the "Internet Accounts" window, click on the "Close" button


10. In the "Outlook Express" main window, click on the "File" menu (located at the top of the Outlook Express window) and select "Close"


You're Finished!  For more information on using e-mail or browsing the Internet, please refer to the "Help" menu located within the e-mail software program.


- Step 5 - Checking Your Dial Up Numbers -


1.) To test your CVC Internet dialer for correct configurations, double-click on one of your CVC Internet icons (on your desktop).  This will open a Connect To window.  In this window, make sure your CVC Internet username and password are in the username and password boxes (@cvc.net should not be listed).  

Connect To Window


2.)  If the Area Code (1-541- or 541) is showing in the Phone Number field, click on Dial Properties.  Check the following:

At the bottom of the screen, click on Apply and OK to return to the Connect To window.

Dialing Properties


3.) At the bottom of the Connect To window, click on the Connect button.  The next window to appear, will indicate the modem dialing into the server, then verifying the username and password.  Once the connection is established, the connection will "drop" to the bottom right hand corner of your screen (by the clock).  You are now connected to the Internet, open Internet Explorer to access the world wide web, or Outlook Express for email.

If all of the information checks fine, and an Internet connection still can't be established, re-boot your computer (close all programs, shut off computer and monitor for at least 5 minutes). Once your system has been refreshed, try re-establishing an Internet connection.  If everything fails, check to see if your modem is configured correctly or not operating correctly. If the modem is not configured, contact your computer distributor and/or computer repair shop to have your modem fixed.  If the modem is configured correctly and is operating correctly, please call CVC Internet to have your settings checked.


Once your dialer is working correctly, Do Not Change Your Settings! This will only cause you unnecessary problems.


Microsoft Products
 - Software Technical Information - 

FAQ’s Online Database 
 http://support.microsoft.com/directory/

Phone:
1-425-635-7222 (Windows 98/2000) 

Phone:
1-425-635-7000 (Windows 95)

Phone: 
1-425-635-7123 (Internet Explorer)

Phone:  
1-425-637-9308 (Microsoft Programs)


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