Automatic Payments Payment Drop Box U.S. Mail Payments Account Hold Deactivation of Services Terms and Conditions of Service

#1 - Automatic Payments 
Visa, MasterCard, Debit* or ATM* Cards are processed 
on a continual monthly, quarterly or annual basis only. 
* Debit / ATM Cards must have a Visa or MasterCard Logo

Automatic payments are processed between the 25th and the 
1st of the month, for the next term of service. The automatic
payment will continue to be processed, until a "Request to
Deactivate Service" or "Request to Place Account on Hold"
form is signed (see Deactivation of Services/Placing Account
on Hold policy, shown below).

To continue to receive services from CVC Internet, you must 
have and keep satisfactory credit.  If the credit card is declined 
(due to insufficient funds, expired, lost or stolen credit card), 
we contact you by phone or send an e-mail notification.  
If no response is received concerning the declined charge,
the account will be placed on hold by the 10th of the month, 
until you have contacted the office. Accounts placed on hold, 
will incur a $5.00 reactivation fee to continue service and full
payment must be received before service is reinstated. 

Please note: The customer is responsible for notifying CVC Internet,
LLC of credit card issues, such as but not limited to: account number, 
expiration date, 30 day notice of deactivation, account hold, etc.  
Notification of change, must be received at CVC Internet, LLC office, 
or by fax (with connection user name and password included), 
or by e-mail (with connection user name and password included ). 
For security reasons, the request for change will not be accepted 
over the phone.  Additional terms and conditions of service apply, 
click here to continue. 

The customer is responsible for keeping the account current and for 
notifying CVC Internet, LLC of any changes in service. Notification of change, 
must be received at CVC Internet, LLC office, or by fax (with connection 
user name and password included), or by e-mail (with connection 
user name and password included ). For security reasons, the 
request for change will not be accepted over the phone.  Additional 
terms and conditions of service apply, click here to continue. 

#3 - U.S. Mail Payments
To mail a check or money order payment, please send to:

CVC Internet, LLC
P.O. Box 7428
Klamath Falls, Oregon 97602-0428

All payments are due on the first of each month and must be 
received no later than on the 10th of the month. CASH PAYMENTS 
WILL NOT BE ACCEPTED. Past due accounts will be placed on hold 
and a $5.00 reactivation fee incurred.  To reinstate service, the full 
payment must be received at CVC Internet, LLC office.

The customer is responsible for keeping the account current and for 
notifying CVC Internet, LLC of any changes in service. Notification of change, 
must be received at CVC Internet, LLC office, or by fax (with connection 
user name and password included), or by e-mail (with connection 
user name and password included ). For security reasons, the 
request for change will not be accepted over the phone.  Additional 
terms and conditions of service apply, click here to continue. 

#4 - Office Payments 
Payments can be made at the office during business hours of 
8:30 a.m. to 5:30 p.m., Monday through Friday.  Monthly payments 
will incur a $3.00 processing fee, quarterly, semi-annual, and 
annual payments will have the processing fee waived. 
Payments must be received no later than 5 p.m. on the 9th of the 
month. Past due accounts will be placed on hold and a $5.00 
reactivation fee incurred.  To reinstate service, the full payment 
must be received at CVC Internet, LLC office.

The customer is responsible for keeping the account current and 
for notifying CVC Internet, LLC of any changes in service. Notification 
of change, must be received at CVC Internet, LLC office, or by fax 
(with connection user name and password included), or by e-mail 
(with connection user name and password included ). For security 
reasons, the request for change will not be accepted over the phone.  
Additional terms and conditions of service apply, click here to continue. 

Placing Account On Hold
To place account on hold, Customer will need to complete a "Request 
to Place Account on Hold" form, a copy may be obtained at the CVC 
Internet, LLC Office (2250 South 6th Street, Klamath Falls, Oregon), during 
regular business hours, or Customer may request a copy to be mailed 
to them by U.S. Mail. Notices given by the Customer shall be in writing
 (request by phone are not accepted), and must be received 30 days in
advance of the date Customer wants notice to become effective.

Deactivating Service
To deactivate Service, the Customer will need to complete a "Request 
for Deactivation of Service" form, a copy may be obtained at the 
CVC Internet, LLC Office (2250 South 6th Street, Klamath Falls, Oregon), 
during regular business hours, or Customer may request a copy to be 
mailed to them by U.S. Mail. Notices given by the Customer shall be
in writing (request by phone are not accepted), and must be received
30 days in advance of the date Customer wants notice to become effective.