Satellite Internet - Frequently Asked Questions

1. What is High Speed Satellite Internet and where is it available?
   CVC Internet's Satellite Internet is a high-speed Internet access service for homes, home offices, and small offices. It is now available across the continental United States.
    
2. Why should I sign-up for CVC Internet's Satellite Internet service?
   CVC Internet's High Speed Satellite Internet provides blazing speeds of 256K, 512K, 768K, and 1.5 Mbps.  With CVC Internet's Satellite Internet you will be able to enjoy the Internet and be more productive like never before. In addition, you will have "always-on" connectivity, which means no dialing-in or busy signals.
    
3. How easy is the service to use?
   Very easy.  After the Satellite Internet is professionally installed, you are ready to surf the Internet at blazing fast speeds. You can use your same Internet browser and e-mail programs, and go to your favorite website like before.....but a lot faster!
    
4. What are the minimum computer system requirements in order to use CVC Internet's Satellite Internet service?
   
   For IBM/PC Computer Systems:
   Windows Vista, XP, 2000, ME, NT, 98, 95
   Pentium, AMD, or Celeron Processor
   100 MZ. or Higher Processor Speed
   32 MB's of RAM Minimum 
   50 MB's of Hard Disk Space

   For Macintosh Computer Systems:
   System 7.6.1 or later
   Pentium or better (processor)
   32 MB's of RAM Minimum 
   50 MB's of Hard Disk Space

    

5. What type of speed can I expect from CVC Internet's Satellite Internet?
   CVC Internet's High Speed Satellite Internet offers a variety of services that provide different levels of speed.  Bronze Satellite account offers 256K service, Silver Satellite account offers 512K service, Gold Satellite account offers 768K service, and Platinum Satellite account offers 1.5 Mbps. service.  For more information about CVC Internet's Satellite Internet services, please visit http://www.cvc.net/satellite_plans.html.
    
6. What fees does CVC Internet charge for Satellite Internet?
   Upfront fee for the equipment and professional installation, and then monthly service fee for the high-speed Internet service.
    
7. What types of email services come with the Satellite Internet service?
   CVC Internet offers POP3 e-mail service that is commonly used with programs such as Outlook and Outlook Express.  Plus, we also offer a web-based email program that doesn't require set-up just your e-mail permissions, and the program is secure, easy-to-use, and can be access anywhere at anytime.  To learn more about the e-mail services that CVC Internet offers with each service package, please visit http://www.cvc.net/satellite_plans.html
    
8. What type of Web browsers and email clients does CVC's Satellite Internet support?
    

   Web Browsers
   Windows/PC:	Internet Explorer 5.5 & 6, Netscape 6 & 7.x, Mozilla 1.7.3, Firefox 1.x.
   Mac:	Netscape 7.x, Safari 1.x, Mozilla 1.7.3, Firefox 1.x
   Email Clients
   Windows/PC:	Outlook Express 5 & 6, Outlook XP & 2003, Netscape Mail 6 & 7
   Mac:	Outlook Express 5, Outlook 2001, Outlook 2004, Netscape Mail 6 & 7, Apple Mail

    

9. Do I need a clear view of the southern skies to receive Satellite Internet service?
   Yes. You will need a clear view of the southern skyline in order to receive a signal from CVC Internet's Satellite Internet service.
    
10. How do I sign-up for CVC Internet's Satellite Internet ?
    Click here to complete a "Contact Us" form, or e-mail office@cvc.net, or call (541) 884-5488.
    
     

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